Common Questions:
Are your phones tested?
Sim! Nossos telefones, como telefones iphones da apple e todos os nossos telefones usados e recondicionados, são totalmente testados e vêm com certificação PhoneCheck para mostrar funcionalidade completa. Nossa taxa de devolução por defeitos é inferior a 1%.
Where can I find my tracking number?
Tracking number will always be sent inside the final invoice sent to your email.
Where can I find the IMEIs of the product purchased from you?
In the final invoice sent to your email.
você aceita cartão de crédito ?
Yes, accept
How long is your warranty?
Warranty is 30 days from the date of shipping.
If I order overnight shipping on Friday will I get it on Saturday?
You will only get it on Saturday if you specifically ask for Saturday delivery. This will be an additional cost to regular overnight shipping. We do not guarantee a specific delivery date. We do guarantee a specific shipping date.
Do you provide refunds?
No, we do not provide refunds. In the case we are unable to replace your defective merchandise we will provide you with an alternative or a credit to use towards your next purchase.
How can I access your price list?
Entre em contato com representante de vendas para obter uma lista de preços. Isso é para garantir que permaneçamos competitivos e que nossos concorrentes não nos prejudiquem.
Can your prices be negotiated?
We stick with the pricelist and advertised specials in almost all cases. That being said if you are a bulk buyer please contact your sales rep for bulk pricing.
Do you carry CDMA unlocked phones? The price list you have is for GSM unlocked only?
We carry Verizon + GSM Unlocked phones. These are based on availability and go off the same price list. They are an additional $10 for phones over $100 and an additional $5 for phones less than $100
Do your phones come kitted?
No, our phones come HSO ( Handset Only ) . We also offer usb cables and cubes if there is a need, for an additional cost.
